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FAQs

We accept all major debit and credit cards and ACH payments.
Discounts and promotions may be available for large institutions, sponsors and CROs. Promotions may also apply for patient recruitment central campaigns.
Contact us via email or chat! We value your feedback and evaluate each one individually.
Your subscription can be canceled at any time without a cancellation fee. No refunds or credits for partial months or years of service will be refunded to a customer upon cancellation.
Yes, you can reactivate your subscription at anytime under Plans in your account settings.
In addition to your subscription you could have additional charges based on add ons such as Subject Payments, Advertising Campaigns and SMS usage.